Flexsteel Industries Phone Numbers and Emails

Toll-Free Number:

  • (800) 736-3001
    Transfer Agent Toll Free

Customer Service:

  • (563) 556-7730

Investors/ Franchasing:

  • (563) 585-8383
    Investor Relations
  • (781) 575-3100
    Transfer Agent International

Flexsteel Industries Emails:

Customer Service
Investors/ Franchising
Investor Relations, Transfer Agent
Jobs/ Career
Media
More phone numbers and emails Less phone numbers and emails

Flexsteel Industries Contact Information

Flexsteel Industries Website:

Flexsteel Industries Help Center:

Corporate Office Address:

Flexsteel Industries Inc.
385 Bell St.
Dubuque, Iowa 52001-7004
United States
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Flexsteel Industries Rating Based on 109 Reviews

Rating details

1.6
more details
Product or Service Quality
Value for money
Customer service
Reliability

Rating stats

Rating trend

Summary of Flexsteel Industries Customer Service Calls

459 TOTAL
CALLS
02:45 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Flexsteel Industries Customer Service?

Request for Information Question:

  • “Repair question”
  • “Question about product material”
  • “Need help finding furniture”

Product/ Service Question:

  • “Broken frame”
  • “Flexsteal dosnt work”
  • “Want to order a motor for a recliner”

Return/ Replace Question:

  • “Replace seat cushion”
  • “Can't replace legs on latitude sofa Bolts are not staying in place but rather moving up and down”
  • “Need replacement power cord”

Shipping and Delivery Question:

  • “Product delivery date”
  • “Undelivered furniture”
  • “Missing parts”

Employment Question:

  • “Job related concern”
  • “Employment”
  • “I have been in the health field 4/35 years, I've been on my job 25 years I work with the elderly and people that are unable to take care of themselves and I know the comfort that they're lacking, and what I have to do as a caregiver to provide more c”

Staff Question:

  • “Lousy service!”
  • “Poor service by Servco”
  • “Technical support”

Payments and Charges Question:

  • “Price check”
  • “Rechargeable battery packs”

Refund Question:

  • “Refunds probably”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “Seat cushion sagging on flex steel recliner love seat”
  • “Majestic Air Mattress 2”
  • “To speak about replacing my recliner”

About

Flexsteel Industries Warranty
Visit Company's sister company, Home Styles, for convenient shipping options and the latest in home furniture including kitchen, sunroom and outdoor collections. For even more home products visit Company's sister company, Home Styles. With the latest in home furniture including kitchen, sunroom and outdoor collections, and convenient ready-to-assemble packaging and shipping, Home Styles has something for The Customer The company is in full bloom with spring and summer is just around the corner. If The Customer haven't given The User's home a refresh to celebrate the changing of the seasons, Flexsteel has some recommendations. Flexsteel Industries create comfort from consistency. In Flexsteel Industries's' factories, every small step matters. Flexsteel Industries carefully consider each element that goes into Flexsteel Industries's' furniture. Furniture designed for home use. Specialized furniture designed for commercial environments.
To read more: https://www.flexsteel.com/about-us/warranty
Flexsteel Industries Terms of Service
Visit Flexsteel Industries's' sister company, Home Styles, for convenient shipping options and the latest in home furniture including kitchen, sunroom and outdoor collections. For even more home products visit Company's sister company, Home Styles. With the latest in home furniture including kitchen, sunroom and outdoor collections, and convenient ready-to-assemble packaging and shipping, Home Styles has something for The User The company is in full bloom with spring and summer is just around the corner. If The Client haven't given The User's home a refresh to celebrate the changing of the seasons, Flexsteel has some recommendations. The Company create comfort from consistency. In Flexsteel Industries's' factories, every small step matters. The Company carefully consider each element that goes into Company's furniture. Furniture designed for home use. Specialized furniture designed for commercial environments.
To read more: https://www.flexsteel.com/about-us/terms-and-conditions-sale
Flexsteel Industries Privacy Policy
To read more: https://www.flexsteel.com/about-us/privacy
Flexsteel Industries FAQ
To read more: https://www.flexsteel.com/about-us/faqs
Top Flexsteel Industries Services

Customer Care

Top Flexsteel Industries Products

Recliner, Sofa, Furniture Set

Flexsteel Industries Pros and Cons

Pros: Was told they where good, Used to be top quality, Nice looking furniture, Looks beautiful, 22 years ago i had a good product

Cons: Quality of product does not live up to reputation, Poor quality, Quality if product and customer service, Poor resolution to complaint, Poor quality of materials and no resolution to my complaint

Related Companies

Home Styles

Summary

Flexsteel Industries, Inc. specializes in manufacturing and distribution of furniture for home and business. The company was founded by Frank Bertsch in 1893. Its headquarters is based in Dubuque, Iowa, United States. Flexsteel Industries offers sofas, reclining furniture, side tables, media consoles, and dining tables. Customers can also order desk chairs, bookcases, storage, and desks for home office. The company has a chain of distributors and independent representatives nationwide. It uses a unique steel drop-in seat spring in most of the upholstered furniture. Flexsteel Industries provides from one-year limited to lifetime limited warranty depending on parts, structures, and accessories. The company works with custom orders.

Flexsteel Industries reviews and complaints

Flexsteel Industries is ranked 512 out of 1652 in Furniture and Decor category

Official Company Name

Flexsteel Industries, Inc.

Owner

Thomas M. Levine

Motto/Slogan

Furniture that’s made well.

Founded

1893

Type of Business

Online, Offline

Area Served

USA

Payment Methods

VISAPayPal

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