Contact Flexsteel Industries Customer Service
Flexsteel Industries Phone Numbers and Emails
Toll-Free Number:
-
(800) 736-3001Transfer Agent Toll Free
Customer Service:
-
(563) 556-7730
Investors/ Franchasing:
-
(563) 585-8383Investor Relations
-
(781) 575-3100Transfer Agent International
Flexsteel Industries Emails:
Customer Service
Investors/ Franchising
Investor Relations, Transfer Agent
Jobs/ Career
Contact Information
Flexsteel Industries Website:
Flexsteel Industries Help Center:
Corporate Office Address:
Flexsteel Industries Inc.
385 Bell St.
Dubuque,
Iowa
52001-7004
United States
How Good is Flexsteel Industries's Customer Service?
Summary of Flexsteel Industries Customer Service Calls
510
TOTAL
CALLS
CALLS
02:45
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Flexsteel Industries?
Product/ Service Question:
- “Broken spring”
- “Power supply on recliner stopped working!”
- “Inquiring about warranty. We need repairs.”
Request for Information Question:
- “To inquire about a question about my leather sectional”
- “I would like to talk to a representative”
- “Looking for leather”
Return/ Replace Question:
- “Replacement parts”
- “Need to replace the recline mechanism on my couch”
- “Replace seat cushion”
Employment Question:
- “Job”
- “Job related concern”
- “Employment”
Shipping and Delivery Question:
- “Product delivery date”
- “Undelivered furniture”
- “Missing parts”
Staff Question:
- “Service appointment”
- “Lousy service!”
- “Poor service by Servco”
Payments and Charges Question:
- “Price check”
- “Rechargeable battery packs”
Refund Question:
- “Refunds probably”
Activation/ Cancellation Question:
- “Cancel order”
Other Question:
- “To buy new covers for my captains chairs”
- “Fabric purchase”
- “Cord”
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Flexsteel Industries