Contact Flexsteel Industries Customer Service
Flexsteel Industries Phone Numbers and Emails
Toll-Free Number:
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(800) 736-3001Transfer Agent Toll Free
Customer Service:
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(563) 556-7730
Investors/ Franchasing:
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(563) 585-8383Investor Relations
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(781) 575-3100Transfer Agent International
Flexsteel Industries Emails:
Flexsteel Industries Contact Information
Flexsteel Industries Website:
Flexsteel Industries Help Center:
Corporate Office Address:
Summary of Flexsteel Industries Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Flexsteel Industries Customer Service?
Request for Information Question:
- “Repair question”
- “Question about product material”
- “Need help finding furniture”
Product/ Service Question:
- “Broken frame”
- “Flexsteal dosnt work”
- “Want to order a motor for a recliner”
Return/ Replace Question:
- “Replace seat cushion”
- “Can't replace legs on latitude sofa Bolts are not staying in place but rather moving up and down”
- “Need replacement power cord”
Shipping and Delivery Question:
- “Product delivery date”
- “Undelivered furniture”
- “Missing parts”
Employment Question:
- “Job related concern”
- “Employment”
- “I have been in the health field 4/35 years, I've been on my job 25 years I work with the elderly and people that are unable to take care of themselves and I know the comfort that they're lacking, and what I have to do as a caregiver to provide more c”
Staff Question:
- “Lousy service!”
- “Poor service by Servco”
- “Technical support”
Payments and Charges Question:
- “Price check”
- “Rechargeable battery packs”
Refund Question:
- “Refunds probably”
Activation/ Cancellation Question:
- “Cancel order”
Other Question:
- “Seat cushion sagging on flex steel recliner love seat”
- “Majestic Air Mattress 2”
- “To speak about replacing my recliner”
About
Customer Care
Recliner, Sofa, Furniture Set
Pros: Was told they where good, Used to be top quality, Nice looking furniture, Looks beautiful, 22 years ago i had a good product
Cons: Quality of product does not live up to reputation, Poor quality, Quality if product and customer service, Poor resolution to complaint, Poor quality of materials and no resolution to my complaint
Flexsteel Industries, Inc. specializes in manufacturing and distribution of furniture for home and business. The company was founded by Frank Bertsch in 1893. Its headquarters is based in Dubuque, Iowa, United States. Flexsteel Industries offers sofas, reclining furniture, side tables, media consoles, and dining tables. Customers can also order desk chairs, bookcases, storage, and desks for home office. The company has a chain of distributors and independent representatives nationwide. It uses a unique steel drop-in seat spring in most of the upholstered furniture. Flexsteel Industries provides from one-year limited to lifetime limited warranty depending on parts, structures, and accessories. The company works with custom orders.
Flexsteel Industries is ranked 512 out of 1652 in Furniture and Decor category
Flexsteel Industries, Inc.
Thomas M. Levine
Furniture that’s made well.
1893
Online, Offline
USA
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