Product: Flexsteel Industries Sofa Clear all filters (0 of 10 reviews match)
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Flexsteel Industries - Flexsteel doesn’t honor its warranty

My seat coushins went flat on my couch pretty quick after my purchase. It’s been almost 6 months and they just ignore me. Save your money and buy any other brand because what I got is very low quality furniture and no warranty!!!
1.0
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Flexsteel Industries Sofa
#1259260
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Flexsteel Industries - Flexsteel sucks

I bought an expensive Flexsteel sofa and the coushins are flat. It’s been 5 months and Flexsteel has failed to honor its warranty. Don’t bother with the BBB because it’s run by a bunch of idiots!!!
1.1
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Flexsteel Industries Sofa
#1255150
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Flexsteel Industries - UNCOMFORTABLE!!!!!

Bought a new sofa, loveseat and chair. They are all electric reclining with leather. I can't sit on this furniture for a half an hour before I am so sore I'm forced to get up. I never had neck or back pain until I got this furniture. If I sit for too long, I am sore for days. I have had no problems otherwise but this is a major concern after spending so much money.
2.4
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Flexsteel Industries Sofa
#1208961
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Flexsteel Industries - Seats chipping

2010 Newmar Baystar motorhome. Purchased new in 2011 and couches and front seats chipping badly.
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Flexsteel Industries Sofa
#1197223
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Flexsteel Industries - Very disappointing
Flexsteel Industries - Very disappointing
As that was many years ago we tried them again purchasing a sectional about 2 years ago...one day I sat down in the outer corner seat and I heard wood splintering. When we turned it over we saw it was constructed of 3/4” plywood except that where the back leg...
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1.8
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Flexsteel Industries Sofa
#1189629
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I bought my first Flexsteel product around 2002.It was a great sectional with a sleeper sofa and recliners. We replaced it in 2013, yes 11 years later and it wasn’t in horrible shape. We paid over $3,500.00 for it and it was a good investment. When it came time to buy...
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Flexsteel Industries Sofa
#1187662
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Bought a Flexsteel recliner sofa and love seat 8/1/17.The back of the sofa does not line up. They have been out twice to repair it, the last time was over 4 weeks ago they put in a new sub frame that had to come from China took 5 weeks to get it. After installing it...
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1.8
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Flexsteel Industries Sofa
#1132238
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We bought a power leather recliner sofa and love seat 4 years ago, we were told by the sales person it was "TOP OF THE LINE" I noticed a few months back that the side of the cushions were splitting and pealing. I did some research on the net and discovered that some...
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Anonymous
Sofasurfer

Was considering latitudes collection until i read "made in China" and all the bad reviews. Trying to find a high quality recling leather sofa made in America...hard to do.

Anonymous
Russ Fort

I thought Flexsteel has a limited lifetime warranty against defects. Are they claiming it was "normal wear and tear"?I bought a sectional a few years ago. How can I tell where...

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Flexsteel Industries Sofa
#1129177
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I purchased a Flexsteel recliner sofa and recliner chair from Levins in July, 2015.I also purchased the Guaedian Protectiom Plan for accidental damage. It is only 1 year and 5 months later and both sides of the couch have tears in the seat cushion due to weakening...
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LevinFurniture
LevinFurniture

Good morning anonymous. I'm sorry for your frustrating experience with your Flexsteel sofa and protection plan. I can ask one of our corporate customer service managers to rev...

1.1
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Flexsteel Industries Sofa
#980040
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I had a custom made sofa and spent good money for it.Within a month I had to have the arms restuffed and cushions replaced. I have now have had the the cushions replaced 3 times, and am still sitting on the floor. The last set of cushions I received were worst than the...
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Anonymous
Mark Perault

Was your sofa Flexsteel?

LevinFurniture
LevinFurniture

Good morning Debbie. I'm sorry that you are disappointed in your sofa purchase. I will forward your review to our customer service department. If you would like them to contac...

1.2
Product
Flexsteel Industries Sofa
#856671
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