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I was informed by Lisa Bauer, Customer Service, that Flexsteel provided no replacement for worn out seatcovers. She advised me I bought a motorhome with less quality covers instead of a more durable cover.

I was not informed of this at the time of purchase. There are apparently different grades of "ultraleather" which I wasnt made aware of until my seats became worn and unsightly.

I have contacted BBB for support stating my issue was not being informed of the lesser quality of covers at the time of purchase. Warranty is not the issue.

Product or Service Mentioned: Flexsteel Industries Furniture Set.

Reason of review: Bad quality.

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