
Flexsteel Industries Reviews
Flexsteel Industries Reviews
Absolute garbage
I have the same issue, and that too was their fix. My Blake sofa and loveseat look like they were ten years old after two months in my house.
And my Flexsteel recliner has also been worked on has the motor had an issue….was gone several weeks, and had to wait from part to come from China. I have contacted Flexsteel and the place I purchased the set…nothing.
I unfortunately paid cash. I was thinking I was purchasing a quality product from a reputable company.
- But he finally gave us a refund
- Retailer was not forthcoming about refund
- Quality of custom furniture
Because the seat cushions are crap
User's recommendation: Don't buy.
The cushions are terrible.
- Poor quality
- Poor quality of materials and no effort to resolve complaint
Flexsteel recliner owner
I bought a Flexsteel sectional. 1 year after having in the fabric started fading. When you spend this kind of money it should last longer. Very disappointed.
User's recommendation: Don’t buy Flexsteel.
Seat caved in after 3 months of use
User's recommendation: Not worth your money. This was a power lift chair. They wouldn't stand by their product.
- Crap workmanship and very poor customer service
Website
Stuff falls apart in a year or less!
User's recommendation: Not recommended!
- Helpful before we had problems
- Was told they where good
- Poor quality
Disappointed in quality
User's recommendation: DONT BUY Flexsteel.
Companies Similar to Flexsteel Industries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVery dissatisfied with product and customer service.
User's recommendation: DON'T BUY....I WILL NEVER AGAIN.
- Used to be top quality
- Poor quality control
- Garbage
Problems with my power recliner
Second time power recliner has broken down
User's recommendation: Do not recommend until actuator problem is solved by company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerProblems with a love seat for 5 years
User's recommendation: do not buy flex steel they will not stand by their products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor furniture quality
User's recommendation: DO NOT PURCHASE FLEXSTEEL FURNITURE.
Recliner issues
User's recommendation: Do t purchase flex steel chairs. The cushions the use don’t hold up.
- Looks pretty
- Poor quality of materials and no resolution to my complaint
- Customer service is hard to contact
TERRIBLE Product and TERRIBLE SERVICE Review
User's recommendation: TERRIBLE PRODUCT - DO NOT BUY FLEXSTEEL.
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We are having problem with motor on one reclining chair and so far have received the wong motor andd now furniture store said it could take 6 to 8 months to get correct motor. VERY UNSATISFIED WITH FURNITURE STORE at this point...jury sill out on Flex Steel.